SATRO Contacts
We are delighted to offer you the opportunity to personally explore our collection of exclusive handmade hats and headwear. We invite you to visit us in:
Berlin, Germany
+4915753252313 Kate Tro
Haifa, Israel
+972546125011 Irena Sa
Here you can try on our creations, appreciate the quality of materials and craftsmanship, and receive personalized advice on choosing the perfect headwear.
For our clients in Moscow, we also provide the opportunity to get acquainted with our products. Please contact us for detailed information.
Additionally, we offer worldwide shipping. Wherever you are, an exquisite SATRO hat can be yours!
To place an order, clarify details, or schedule a meeting, please use the following contact information:
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When ordering from the site, you will receive an email with the order number and a list of ordered products.
We will contact you within a few hours to confirm availability and arrange a delivery time.
If you made an order after 19-00 hours, we will call you back the next day.
You can order several things and sizes and choose what you like. If nothing fits, then only shipping is paid. Delivery time if the product is in stock from to 3 days Delivery time if the product is not in stock and it is made to order from 7 to 14 days
PICKUP:
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You can pick up the order yourself by arranging a meeting
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Opening hours by appointment, approximate time:
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Weekdays с 12:00 -20:00
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Weekends by appointment [ you can sign up in any way convenient for you: by call, direct ig, whatsApp, mail, in the dialog box of the site]
IN BERLIN, HAIFA / IN THE WORLD Other services are calculated individually. Shipping to other countries is calculated individually. Delivery is carried out by transport companies SDEK, EMC and Russian Post, as well as other transport companies working with your region. The cost is calculated individually, taking into account the tariffs of the transport company, the length of the delivery route, the weight and dimensions of the cargo. Delivery times depend on the transport company. The average delivery time is from 2 days to 2 weeks. More exact terms are calculated individually.
PAYMENT
You can pay for the hat you like in several ways: By card or pay pal on the site. * The site is periodically supplemented with new methods of payment for goods.
